Group Class Terms & Conditions — Tutors

1. Your role

• You are the independent provider, seller, and merchant of record for your group class. Voilà is not.
• Voilà is the platform that lists, promotes, and facilitates the class and processes payments on your behalf.
• You are responsible for the teaching, the content, and your compliance with law and tax obligations.

2. Class setup and seats

• You define the session series, dates, seat count (minimum and maximum), price, and your cancellation cutoff (notice window).
• You must honour the class exactly as advertised at the time of enrollment.
• If a minimum-seat requirement is not met, the class does not run and Voilà automatically issues affected students a full refund with the platform fee reversed.

3. Payments and fees

• Students pay up front through your connected Stripe account. As merchant of record you receive the funds directly.
• Voilà retains a 15% platform fee (application fee) on each enrollment; you keep the remainder.
• You are solely responsible for taxes, invoicing, and any statutory consumer obligations to your students.

4. Cancellations and refunds

• Refunds are automated by Voilà based on the cancellation cutoff you set — you do not issue them manually from Stripe.
• When a student cancels, each still-upcoming session cancelled before your cutoff (or within 24 hours of purchase) is refunded pro-rata to the student, and Voilà reverses its 15% fee on the refunded amount — you are not out of pocket for the fee.
• Sessions cancelled after the cutoff, and sessions already delivered, are not refunded — you keep that revenue.
• When you remove a student or cancel their session, their upcoming sessions are refunded automatically (fee reversed), regardless of the cutoff.
• Refunds draw from this class's payment on your connected account; keep sufficient balance so refunds settle promptly.

5. Delivery and attendance

• You must run every scheduled session on Voilà. You agree to use Voilà for these class meetings.
• Be on time, prepared, and deliver the advertised content for the full series.
• If you cancel a session or the class, Voilà automatically refunds affected students for the impacted sessions (fee reversed).

6. Promotion by Voilà

• Voilà agrees to advertise and promote your class at its discretion (including paid ads and landing pages).
• Voilà makes no guarantee of enrollment numbers, revenue, ad performance, or that the class will fill or run.
• Ad spend, targeting, creative, and whether to keep promoting a class are Voilà's decisions.

7. Conduct and compliance

• Behave professionally and lawfully with students at all times.
• Provide accurate class descriptions, pricing, and policies — no misleading claims.
• Do not divert promoted-class students to off-platform payment or delivery for the same class.

8. Suspension and termination

Voilà may pause, retire, or remove a promotion, and may suspend your access, if you breach these terms, harm students, or fail to deliver. Voilà may also stop promoting any class at any time.

9. Contact

Questions about these terms or the platform go to support@voila.fun.