Voilà's Terms and Conditions

1. Acceptance of Terms

By creating an account, accessing, or using the Voilà Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any future modifications. Voilà reserves the right to update these Terms at any time without prior notice. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. We recommend you review these Terms periodically.

2. Eligibility

You must be at least 13 years old to use the Voilà Services. If you are under 18, you must have the permission of a parent or legal guardian to use the Services, and they must agree to these Terms on your behalf. By using the Services, you represent and warrant that you meet these eligibility requirements.

3. Account Registration and Security

To access certain features of Voilà, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate, current, and complete.
• Maintain the confidentiality of your password and notify Voilà immediately of any unauthorized use of your account.
• Accept full responsibility for all activities that occur under your account.

Voilà will not be liable for any loss or damage arising from your failure to comply with these obligations.

4. License to Use the Services

Subject to your compliance with these Terms, Voilà grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial language learning purposes.

This license includes use of the Voilà browser extension and related recording or transcription features only for lawful purposes. You may not use the extension—or any part of the Services—to obtain hidden, secret, surreptitious, or otherwise non-consensual audio or video recordings, or to capture the communications of others without meeting all legal requirements that apply in your jurisdiction.

Your responsibility. You are legally responsible for obtaining any required consent, notice, and permissions from all participants before recording, transcribing, or otherwise processing communications, including requirements under the GDPR, applicable wiretap, eavesdropping, or surveillance laws, and any other local, national, or regional laws. Voilà does not provide legal advice; ensuring compliance is solely your obligation. By using the extension or other recording features, you represent that your use will comply with those requirements.

5. Subscription, Billing, and Service Access

Voilà operates on a pay-as-you-go billing model. You are charged per session based on your actual usage, including the duration of the session and the hosting method used.

• Service Selection and Access. When subscribing to Voilà, you select a preferred hosting method: Chrome Extension, Bot, or Voilà in-app hosting. However, your subscription grants you access to all available hosting methods. You are not limited to the hosting method you initially selected.
• Switching Between Services. You may switch between hosting methods (Chrome Extension, Bot, or Voilà in-app hosting) at any time. Each session will be billed based on the hosting method and duration used for that specific session.
• Usage-Based Billing. By subscribing, you acknowledge and agree that charges are calculated based on your actual usage, regardless of which hosting method you use for any given session. Pricing varies by hosting method and session duration as described on our pricing page.

6. Teaching Assistant Fair Usage Policy

Voilà provides an AI-powered Teaching Assistant as part of its Services. The cost of the Teaching Assistant—which uses Google Gemini for text generation, text-to-speech, and image creation—is built into the per-session hosting fee. The following fair usage terms apply:

• Fair Usage Limit. Voilà reserves the right to restrict access to the Teaching Assistant if your token consumption (including text generation, text-to-speech, and image creation via Google Gemini) exceeds the usage allowance built into the margin of your hosting fees.
• Restriction of Access. If your Teaching Assistant usage exceeds the built-in allowance, Voilà may restrict your access to the Teaching Assistant until you host additional meetings through any of Voilà's services (Chrome Extension, Bot, or Voilà in-app hosting), thereby generating additional hosting fees that cover the cost of further Teaching Assistant usage.
• High-Usage Option. If you exceed the fair usage threshold, you may choose to either: (a) discontinue use of the Teaching Assistant until further hosting activity restores your allowance, or (b) subscribe to a separate pay-as-you-go plan designed for high-usage Teaching Assistant access.
• Proactive Outreach. Voilà will make reasonable efforts to contact users whose Teaching Assistant usage approaches or exceeds the fair-use threshold before any restrictions are applied.

7. Prohibited Conduct

You agree not to:

• Use the Services for any illegal or unauthorized purpose.
• Interfere with or disrupt the integrity or performance of the Services or data contained therein.
• Attempt to gain unauthorized access to the Services or its related systems or networks.
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission from Voilà.
• Transmit any worms or viruses or any code of a destructive nature.
• Engage in any activity that harasses, abuses, or harms another person or entity.
• Use the Services to send unsolicited communications or spam.
• Use the Voilà extension or other recording or transcription features to record, monitor, intercept, or transcribe communications without obtaining all consents and satisfying all legal obligations required in your jurisdiction.
• Attempt to conceal recording or transcription from participants, bypass or disable lawful consent or transparency requirements, or use the Services in a covert manner contrary to applicable law.

8. Intellectual Property Rights

All content, features, and functionality of the Voilà App and Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are the exclusive property of Voilà or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Your use of the Services does not grant you any ownership rights to any content, code, data, or materials you may access on or through the Services.

9. User-Generated Content

Voilà may allow you to submit, upload, publish, or otherwise make available content, including but not limited to text, images, audio, and video ("User Content"). You retain all rights in and to your User Content. However, by making any User Content available through the Services, you grant to Voilà a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and Voilà's business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

You represent and warrant that: (i) you are the sole and exclusive owner of all User Content or you have all rights, licenses, consents, and releases necessary to grant Voilà the license to the User Content as set forth above; and (ii) neither the User Content nor your submission, uploading, publishing, or otherwise making available of such User Content nor Voilà's use of the User Content as permitted herein will infringe, misappropriate, or violate a third party's intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

10. Third-Party Services and Content

The Services may contain links to third-party websites or resources. You acknowledge and agree that Voilà is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Voilà of such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

11. Disclaimer of Warranties

The Services are provided "as is," without warranty of any kind, either express or implied. Without limiting the foregoing, Voilà explicitly disclaims any warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade. Voilà makes no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. Voilà makes no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of any content obtained through the Services.

12. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Voilà, its affiliates, agents, directors, employees, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

13. Indemnification

You agree to defend, indemnify, and hold harmless Voilà and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms; or c) content posted on the Service.

This indemnity includes, without limitation, claims arising from or related to unlawful or non-consensual recording or transcription, violation of privacy, confidentiality, wiretap, surveillance, or similar communications laws, or misuse of the Voilà extension or other hosting or capture features, to the fullest extent permitted by applicable law.

14. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

15. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

16. Payment Processing and Stripe Connect

Voilà uses Stripe Connect to enable tutors ("Payment-Enabled Tutors") to accept payments directly from students. By connecting a Stripe account through the Voilà platform, you agree to the following additional terms:

17. Contact Information

If you have any questions about these Terms, please contact us at support@voila.fun.